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2018 Conference Social Media

Are You Addicted to Data? Balancing the Heart and Mind in Your Content Strategy (MCS2)

Liz Gross and Andrew Cassel entered the session room tossing out vital organs to audience members. This distribution of hearts and brains set the stage for a presentation about the tug of war we often face between our feelings and “the numbers.” Each speaker played their role well. Andrew, of University of Alaska Fairbanks and […]

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2018 Conference

Stop Taking Your School so Seriously

Presented by Melissa Dix and Bonnie Willison A few years ago, Beloit made a big mistake. A 30,000-person email-wide mistake. 30,000 high school sophomores and juniors received an email with the dreaded salutation,  Dear {first name}. Twitter blew up with students pointing at the glaring error. Parents weren’t having it either. But, Melissa didn’t let the […]

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2018 Conference Marketing

Level Up: Using Gamification in Content Strategy and Marketing Campaigns

Presented by Mitch Canter He was dressed for the part. A self-proclaimed nerd, Mitch Canter’s presentation ensemble was topped off with a Nintendo-controller hat. A perfect way to set the mood for a session on gamification. Mitch opened up talking about his interest (obsession?) with video games and other nerdy stuff. But he also developed […]

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2017 Conference Marketing Social Media

MCS11: The (Wo)man Behind the Mask: Why Managing Social for a President Isn’t the Same as for a University

When Gail Martineau took over the social media presence for Ohio State’s President Drake, he had only an unverified Twitter account with 6,000 followers and very little engagement. She started by taking 90 days to do some research. She did audience analysis, using native Twitter data, Brandwatch, and Hootsuite; she utilized general social media stats […]

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2017 Conference

We Live in a Pay to Play World—Let’s Embrace It!

Only five percent of your Facebook page audience sees your organic content, and it’s been that way for a long time. It’s time for social media managers (and their bosses who hold the purse strings) to recognize that social media—like all other media—isn’t free. Even $10 can make a difference on Facebook. This was the […]

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2017 Conference

I Love Holy Cross: Lessons From a Data-Driven, Record-Breaking Email and Social Media Campaign #MCS1

Love was in the air on February 14, 2017 at the College of the Holy Cross – 1.8 million dollars worth of it – when the school established a new donor participation record for a 24-hour giving day. On Valentine’s Day 2017, 6111 people gave online to support Holy Cross, thus breaking the previous record […]

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2017 Conference Content Creation

#MCS4: Interview Like A Journalist, Write Like A Marketer: Telling Stories With Heart… and Accuracy

“We’re not looking for quotes. We’re looking for stories.” Who we ask matters. What we ask matters. How we ask matters, and when we ask matters. Donna Talarico, editor of Hippocampus Magazine, talked about tips that we can use when we’re creating content for the web: The type of story you’re writing will dictate the […]

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2017 Conference Marketing Social Media

#MCS3: Online Reputation IS Your Reputation: Are You Listening?

Liz Gross, Director of CampusSonar and a long-time evangelist for social listening, kicked off the second round of morning sessions today with a look at how to help manage your online reputation. We have a trust problem in higher ed; large percentages of people distrust “the system,” and 60% of people put their most faith […]

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2016 Conference Content Creation

Beyond SEO: Writing Findable Content (MCS5)

“Findability is the biggest content problem in higher ed.” That’s how content strategist Rick Allen opened his session Beyond SEO: Writing Findable Content. He also debunked the myth that “SEO is dead,” a notion that’s becoming quite ubiquitous in online marketing. A notion that’s just not true. Allen explained that he sees some of his […]

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2016 Conference Social Media

Snapchat, or How I Learned to Stop Worrying and Love the Snap (MCS10)

Have you tried the new app, Snapchat yet? Record scratch. Wait a minute. Hold your horses. Lori Packer reminded us that Snapchat is anything BUT new. Released in 2011, this app joined the world the same year as Pinterest, Google+ and Siri. “It’s not as new as we think it is,” said Packer, adding that […]

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2016 Conference Marketing Social Media

Is This Hashtag Really Necessary? – Taking the Plunge into Twitter Chats (MCS12)

Twitter chats – or planned conversations linked together through a common hashtag – can be valuable tools for brands and organizations, higher education included. Dave Tyler, of The College at Brockport shared his experiences engaging with his institution’s community this way in his presentation, “Is This Hashtag Really Necessary: Taking the Plunge into Twitter Chats.” […]

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2016 Conference Uncategorized

Nested Content Strategy: Adding Layers to Rally Content Teams

Amy Grace Wells reflects on her time at the University of South Carolina in MCS6, and as the first content strategist, she had to build a lot of new things. Of course, she had to fight all the “stuff” that got thrown at the wall, with not much sticking. The goal: build a consistent and […]

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2016 Conference Content Creation Social Media The Working World

Share Human: The Value of Sharing Beyond Authenticity

Ithaca College’s Dave Cameron (no, not THAT Dave Cameron. Or the other one. This one.) brought down the house at last year’s HighEdWeb New England with his “Share Human” keynote. He brought a version of that talk to #heweb16. Dave starts with the reminder that “the entire point of being human… is to share.” He started […]

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2012 Conference

ALL THE THINGS!

ALL THE THINGS! Gabriel Nagmay, Web Designer, Portland Community College Serving 100,000+ students a year, Portland Community College is the largest institution of higher learning in the state of Oregon. As the lead web designer for the college, Nagmay works with a small, but very dedicated team who is charged with providing web services for […]

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2012 Conference

Web Content Strategy (MCS 8)

Web Content Strategy: Effective Pairing Multimedia, Social Media and Text Romana Amato, Web Strategist for Saint Xavier University Romana summed up her content strategy goal as working to create a distinct user experience. While simply said, there are many steps to achieving that outcome. First, the action of finding useful and usable content to lure […]

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2012 Conference

#uwrightnow: Integrating your social, web, editorial and marketing networks

#uwrightnow: Integrating your social, web, editorial and marketing networks John Lucas, Social Media Manager, University of Wisconsin-Madison, and Nick Weaver, Director of Web Services, University of Wisconsin-Madison What do you get when your boss tells you to pull together a “new huge enterprise multimedia project,” in just about two months? The communications staff at the […]

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2012 Conference

Fording the Social Media Channel

Fording the Social Media Channel Ma’ayan Plaut, Social Media Coordinator, Oberlin College, and Mallory Wood, Marketing Manager, mStoner Ma’ayan Plaut of Oberlin College and Mallory Wood of mStoner took attendees on a trip down the Oregon Trail of social media, giving users a strategy to arrive safely at the other side, and providing lots of […]

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2012 Conference

Designing for Next Steps: A Forward-looking User Experience.

Designing for next steps (a forward moving user experience) Nick DeNardis, Associate Director of Web Communications, Wayne State University It was standing room only for Nick’s presentation right after the Adam Savage keynote, and he set about busting some myths of his own about the user experience on the Web. Myth #1: The back button […]

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2012 Conference

Fast Forward Five: A Look at Higher Ed Web in 2017

Hundreds of higher education Web professionals head to the HighEdWeb conference each year to learn the latest and greatest in our exciting and ever-changing industry—that is, what is happening right now. And faster than we can master these new skills, we return “home” to our campus to find the higher ed stork has left behind […]

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2012 Conference

Top 5 Developments in Higher Ed: #heweb12 Edition

If you believe the futurist Raymond Kurzweil, humanity is entering a phase of it’s existence where technology will start to merge with our humanity at a downright dizzying pace. In his book “The Singularity is Near” Kurzweil envisions a future where humans live forever, we’ll upload our minds into computers, and virtual reality is the […]

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2012 Conference

No Such Thing As TMI: How to Create a Culture of Sharing

No Such Thing As TMI: How to Create a Culture of Sharing Donna Talarico, Integrated Marketing Manager, Elizabethtown College We hear a lot about oversharing in this social media celebrity-mad age. See: Kardashian, Kim and Twitter.  But when it comes to the web and your college community, Donna Talarico of Elizabethtown College argues there’s no […]

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2012 Conference

​How UW-Milwaukee re-designed for the LAST time

How UW-Milwaukee redesigned for the LAST time John Mills, Digital Designer, University of Wisconsin-Milwauke Sounds final. You know what they say, “never say never.” He sees what he does as being at the center of the combination art, science, and philosophy. 30k students. Centralized infrastructure but decentralized content. Around 800k uniques per month. His POV […]