Columns Content Creation Content Strategy Social Media

8 resolutions for social media managers in 2024

Eight mid-year resolutions for social media managers from Link columnist Kevin Agee.

Columns Content Creation Content Strategy Social Media

Thrive as a social media team of one

Columnist Kevin Agee lays out a three-part strategy for finding success as a solo social media manager.

2019 Conference

SNT3: Creating a Content-First Culture: Assessing Your Strengths and Barriers

Tracy Playle, a consultant content strategist working with higher ed, said she often runs into a problem when she visits campuses to discuss their content strategy: she’s constantly being asked to fix a problem that doesn’t exist. Many times, told her audience during her session “Creating a Content-First Culture: Assessing Your Strengths and Barriers” at […]

2018 Conference

Sorry Not Sorry: Managing Content Strategy Challenges in Decentralized Environments

Presented by Amy Grace Wells, editorial director of UX Booth, and Alaina Wiens, director of marketing at the Flint & Genessee Chamber of Commerce One of the presentations kicking off the HighEdWeb 2018 conference was “Sorry Not Sorry: Managing Content Strategy Challenges in Decentralized Environments.” The idea for this session emerged from a panel Alana […]

2018 Conference Content Creation Usability

Turn Data into Actionable Insights with Amy Grace Wells

The Content/UX Academy helps participants learn to research, plan and build content strategy based on user experience, best practices and analytics. On Saturday, October 20, Amy Grace Wells will communicate the difference between user goals and business goals in an intimate, hands-on workshop. Amy Grace is a content strategist and UX designer with nearly 15 years of […]

Content Creation Marketing Social Media

Breaking barriers: Snapchat at the University of Michigan and Beloit College

“How do we reach our students?” It’s a question commonly asked in marketing and communications offices on campuses around the country – and even the world. Oftentimes, the conversations result in emails, posters and posts on social media. More and more, those plans also include outreach via “backchannel” tools – like Snapchat. “We joined Snapchat in […]

2016 Conference Content Creation Marketing

Words words words: How to write sizzling content

“Words are fun. Words are your friends.” is what Donna Talarico states in her highly entertaining talk at HighEdWeb 2016. Writing content for the web is all about telling a compelling story. Knowing what makes a good story, and what makes a story good is as essential as knowing the audience: who we are writing for, […]

2016 Conference Uncategorized

Nested Content Strategy: Adding Layers to Rally Content Teams

Amy Grace Wells reflects on her time at the University of South Carolina in MCS6, and as the first content strategist, she had to build a lot of new things. Of course, she had to fight all the “stuff” that got thrown at the wall, with not much sticking. The goal: build a consistent and […]

Content Creation Social Media

Arresting developments: Meet man behind famed Bangor police Facebook page

Sgt. Tim Cotton didn’t plan to become a social media celebrity. And while the Bangor Maine Police Department Facebook page he manages has more than 175,000 fans and has earned worldwide media attention, he has a very simple philosophy. “I write how I think. I write exactly what I think, and I write it like I […]


The Web Culture Shift

A successful web content strategy requires support from people all across an organization — people with a wide range of experience and comfort levels when it comes to web work. To get our people invested in web content and thinking strategically, we first need to change the culture and thinking surrounding “web” in our institutions. […]