HighEdWeb becomes Digital Collegium on Nov. 1. Discover the new brand

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2017 Conference

MPD10: Planning for Emergency Campus Communications

Adam Arrowood of Georgia Institute of Technology was tempted to end his HighEdWeb 17 presentation after one slide. Even though his topic, “Planning for Emergency Campus Communications” is a serious one, his message can be distilled simply: Have a plan Test that plan Don’t let your server melt Of course, Arrowood provided his audience with […]

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2017 Conference

#LIT12 Building A Student Social Media Team

Lougan Bishop, web and digital media manager at Belmont University, kicked off our first ever lightning talk at HeWeb – talking about cultivating student teams. At Belmont, the “Boulevard Team” is a structured team which assists Bishop with content planning and creation, monitoring and moderating of flagship social media assets, and even serve as a […]

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2017 Conference Content Creation Marketing

Get Engaged! Transform Your Digital Presence with Experiential Marketing (#TIE2)

Catherine Scholz opens her presentation saying she has a geek degree, works at a geek university and manages a geek team—instantly likeable and full of energy. She’s worked for an experiential marketing firm planning and running interactive events for clients like Microsoft. She takes the notion of engagement marketing to her position at Milwaukee School […]

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2017 Conference Marketing Social Media

MCS7: From Weibo to WeChat: Boston University’s Use of Chinese Social Media Networks

China is a huge market for students, Boston University’s Carol Duan discussed their use of Chinese social media networks to reach out to prospective students. .@carol_duan “China is a niche market. It has a billion people, but it’s really a niche market.” 😯 #mcs7 #heweb17 — Bryan Barnes (@TheWebBadger) October 10, 2017 In 2013, BU […]

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2017 Conference

#MCS6—It’s Not About You: Changing Culture Through a Web Redesign

A website redesign can be fraught with challenges, but it is possible to change an institution’s culture during the process according to Robert Heyser and Samantha Windschitl. Heyser and Windschitl work at Tarrant County College in Fort Worth, Texas. On Tuesday the pair walked HighEdWeb17 attendees through the redesign and launch of TCC’s new site […]

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2017 Conference

From Classic, Universal, to Google Tag Manager: How to Safely Defeat the Beast

I was drawn to Sylvia Nicosia’s talk on migrating to Google Tag Manager as our institution moved about a year ago and I wish I had more knowledge about it at the time. Sylvia shared step by step instructions in her slides on how to set up, test, and install Tag Manager, but here are […]

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2017 Conference

We Live in a Pay to Play World—Let’s Embrace It!

Only five percent of your Facebook page audience sees your organic content, and it’s been that way for a long time. It’s time for social media managers (and their bosses who hold the purse strings) to recognize that social media—like all other media—isn’t free. Even $10 can make a difference on Facebook. This was the […]

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2017 Conference

I Love Holy Cross: Lessons From a Data-Driven, Record-Breaking Email and Social Media Campaign #MCS1

Love was in the air on February 14, 2017 at the College of the Holy Cross – 1.8 million dollars worth of it – when the school established a new donor participation record for a 24-hour giving day. On Valentine’s Day 2017, 6111 people gave online to support Holy Cross, thus breaking the previous record […]

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2017 Conference Management & Professional Development

#MPD7 – Culture Wins: Five Mistakes That Made Us Successful

For the Missouri State chorale, it was an unbelievable day. Of course, it took a lot to get there. The team at Missouri State, including Kevin Agee and Sara Clark, put in hours of work over several months to make a four minute performance work at the Presidential Inauguration Agee and Clark reflected on the […]

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2017 Conference Content Creation

#MCS4: Interview Like A Journalist, Write Like A Marketer: Telling Stories With Heart… and Accuracy

“We’re not looking for quotes. We’re looking for stories.” Who we ask matters. What we ask matters. How we ask matters, and when we ask matters. Donna Talarico, editor of Hippocampus Magazine, talked about tips that we can use when we’re creating content for the web: The type of story you’re writing will dictate the […]

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2017 Conference

DPA2 – All the Nuggets IRL

The session should be mandatory not only for first time attendees but also for old timers like myself. We all come to this conference with the hope to take away something we can actually implement back at our workplaces. We hear about the “Golden Nugget” and take notes and listen to each session until our […]

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2017 Conference Marketing Social Media

#MCS3: Online Reputation IS Your Reputation: Are You Listening?

Liz Gross, Director of CampusSonar and a long-time evangelist for social listening, kicked off the second round of morning sessions today with a look at how to help manage your online reputation. We have a trust problem in higher ed; large percentages of people distrust “the system,” and 60% of people put their most faith […]

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2017 Conference Content Creation Marketing Social Media

Finding harmony: How we promoted an inaugural event

What if you were told tomorrow to plan for one of the biggest events in your university’s history? Would you be ready? How would you pull together your team to tell the story? What if the event celebrated one of the most controversial election outcomes in U.S. history? That was our charge. Missouri State University’s […]

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2017 Conference

TIE5: Getting Squirrelly: Creating UC Davis’s Pre-Arrival Guide for International Students

Like many campuses across the United States,  the University of California-Davis has seen its international student enrollment skyrocket. That jump created a need to better serve international students before they arrived on campus.  UC Davis tackled it with an online pre-arrival guide– and squirrels. In her talk “Getting Squirrelly: Creating UC Davis’s Pre-Arrival Guide for […]

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2017 Conference Marketing

Other Duties as Assigned: Developing a Podcast

Serial. Invisibilia. S-Town. Missing Richard Simmons. Podcasts have exploded as a new way to consume stories and information, and Jackie Vetrano of Skidmore College decided to dive in. This is Skidmore is the award-winning podcast now nearly 2 years and 30 episodes old, and Jackie shared her insight and tips for those of us who […]

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2017 Conference Applications and Standards

#AIM4 – Mobile First: Writing and Designing Page Content in the Age of Mobile

Catherine Harwood, manager of web & social media at Eastern Florida State College prefaced her presentation with a note, that participants don’t need to be web developers to master designing content for mobile. It’s important because, as Harwood notes, more and more of our users are getting to our site via mobile sources. They arrive […]

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2017 Conference Usability

UAD4: Don’t Let A Redesign Drive You To Drink

“If you do not have communication with the folks that are going to be involved in this process….your project has the possibility of falling apart,” Sassone said.

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2017 Conference

Tatjana Dzambazova’s mind-blowing keynote

Twitter collection from Monday’s keynote #HEWEB17 @TanjaDzambaz

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2017 Conference Content Creation

“Tear Down the Wall: Building Relationships through Program Promotion”

The academic programs and majors are the product your audience is looking to get, yet many colleges present program pages that are bland at best and jargon-y and off-putting at worst. In her presentation “Tear Down the Wall: Building Relationships through Program Promotion,” Tonya Oaks Smith of Henderson State University discussed how they took an […]

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2017 Conference Usability

Taskonomy vs. Taxonomy: Improving IA and UX with Top Tasks – Mark Greenfield (#uad1)

Taskonomy. It’s a real word, and it first belonged to a trade. A blacksmith arranges tools in a logical order. What implement does he need at this step in the process? The way he or she arranges these items makes the craft easier, more streamlined. Everything in just. the. right. place. Mark Greenfield brings this […]

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2017 Conference Technological Developments The Working World

TIE 1: “This is Not Fine: Working on the Web in Higher Ed in Uncertain Times”

University web, social and marketing workers have an important role to play in the turbulent political and social climate now gripping the country, Georgy Cohen argued Monday at HighEdWeb17. During a session titled “This is Not Fine” Working on the Web in Higher Ed in Uncertain Times” Cohen issued a call for universities to advocate […]

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2017 Conference Six Questions

‘I love to delight people’: 6 questions with #heweb17 keynoter Felicia Day

Link recently had an opportunity to ask 6 questions of #heweb17 Wednesday keynote speaker Felicia Day. The content creator, author and actor did not disappoint with her answers. Link: In higher education, many of us work in institutions with complex politics, labyrinthine approval processes and cultural factors which stifle the creativity that makes interactive experiences […]

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2017 Conference

Meet our #heweb17 sponsors

Every year our HighEdWeb Annual Conference sponsors provide value to our attendees through the content, services and products they provide, both during the conference and throughout the year. Not only that, but they’re fun humans, and have a ton of knowledge about our industry and about the products and services their companies offer. We’ll be […]

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Association News

HighEdWeb is hiring

Reporting to the President of the Higher Education Web Professionals Association (digicol.org), the Operations Director is responsible for coordinating the day-to-day operations of the Association and its volunteers. The Operations Director will work with the Board of Directors to facilitate the implementation of a strategic plan, and lay the groundwork for further growth of the Association.

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Management & Professional Development

New to working in higher ed? We gathered some advice!

Across our college campuses, summer brings orientation and advice to our newest students. But many are also starting new jobs in the HighEdWeb field; some new to this strange yet wonderful creature that is higher education. Whether you’re coming into higher ed from journalism, non-profits, agencies or elsewhere, you deserve your own set of advice […]